![]() Report bugs and compatibility issues here Look for other answers on these pages: Frequently asked questions and Help Report bugsīefore request our help please read all things above. The video stream does not reach the softphone from the server, most likely due to the wrong network route, NAT, or firewall. This issue is similar to the "one directional sound" problem. Make sure hardware acceleration is not broken. Often SIP server does not support TCP.Īpplication crash or restart when making video calls. If there is a big delay when you make a call, try to switch from TCP+UDP to UDP transport. Long initialization time when making calls
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